Are you a small fish in your vendor’s big pond?
We hear it practically every day. “They wouldn’t listen to me” or “I was transferred to a global call center and got the same scripted responses” or topping the list “Only the really big accounts get their attention.”
Whether it’s a question about delays, or a special rush request or cost issues, sometimes YOU need the attention, not the whales.
Swailes Backgrounds is a family owned and operated enterprise that treats all customers as important, regardless of size. We are also a U.S. Veteran owned business, so we understand the importance of a supporting chain of command. That’s why we always assign a Houston-based account manager to every customer. No call centers, no waiting queues and no excuses. We’ll leave the whale watching to the other guys, but we’ll save a place for you in our pond.
When your business needs assistance with employment screening, criminal checks, FCRA compliance, drug screening, education and employment verification, driving records (MVR), credit checks or social security number validation, contact the Swailes Background Team to get quickly signed up.