Old-School, But Still Essential

With automated background screening and online verification tools, some employers question whether reference checks are still worth the effort. The answer? Absolutely. Here’s why reference checks remain a vital part of the hiring process.

Why Reference Checks Matter

Context and Character: References provide insights into a candidate’s work ethic, attitude, and reliability, qualities that don’t show up on a resume.
Verifying Claims: They help confirm details about job titles, responsibilities, and performance.
Uncovering Red Flags: Sometimes, references can reveal issues not detected in formal background checks.

Conducting Effective Reference Checks

Be Consistent: Check references for every candidate in the same type of position to ensure fairness.
Ask Open-Ended Questions: Go beyond “Would you rehire?” and ask about strengths, areas for growth, and how the candidate handles challenges.
Respect Privacy: Never ask about protected characteristics (like age, race, or religion) and avoid questions that could violate privacy laws.

Are Reference Checks Still Useful?

Yes, if done well. In fact, reference checks can sometimes make the difference between hiring a star employee and a costly mistake.

While technology can automate many parts of hiring, reference checks offer personal insights and verification that no database can match. Make them a standard part of your hiring process for best results.

Need Help with Background Checks or Compliance?

Whether you’re hiring new talent or updating your screening processes, the Swailes Background Check team is here to help. From criminal background checks and FCRA compliance to drug testing, employment and education verifications, MVR reports, credit history reviews, and Social Security number validation, we provide fast enrollment and expert support every step of the way.