In this week’s highlights we’ll cover how applicant tracking systems may be excluding whole segments of candidates, deconstructing the great resignation and how Zoom has managed to keep its cool while doubling its workforce.

Report: Applicant tracking systems may exclude whole segments of candidates

While applicant tracking systems are “vital” to the work of recruiters, ATS algorithms could be responsible for excluding whole segments of viable candidates, according to a report from the Harvard Business School and Accenture. Of employers surveyed, 88% said that qualified, high-skilled candidates were rejected outright from the hiring process because they did not exactly match the hiring criteria; 94% said the same about middle-skilled candidates, according to the report.

Employers that take steps to engage “hidden workers” usually do so through corporate social responsibility efforts — a move that, while well-intentioned, “inherently reinforce[s] the myth that hiring hidden workers is an act of charity or corporate citizenship, rather than a source of competitive advantage,” the report said.

To view the entire article by HR Dive click here.

Deconstructing the Great Resignation

Research reveals which employees are leaving and why

New data shows that the imminent mass exodus of workers termed the Great Resignation, or the turnover tsunami, is underway.

Over 40 percent of U.S. workers are actively searching for a new job right now, or plan to soon, according to a new survey report from the Society for Human Resource Management (SHRM). That’s twice the rate in 2019, said Alex Alonso, SHRM-SCP, chief knowledge officer for SHRM, who presented the research Sept. 11 at the SHRM Annual Conference & Expo 2021.

Almost half of U.S. executives (49 percent) said that in the past six months, their organization has seen higher or much higher turnover than usual.

To view the entire article by SHRM click here.

How Zoom kept its cool while more than doubling its workforce

While the past year and a half has been notable for every company, arguably no business has had a pandemic journey like Zoom. 

Founded just 10 years ago, the software company’s app was the 5th most downloaded in 2020, according to Apptopia, with 477 million users. It turned into a verb. Its ubiquity (and sometimes, overuse) inspired a new condition. 

Lynne Oldham, Zoom’s chief people officer, talked to HR Dive about the company’s mega-growth and how employees keep their calm and sense of humor during a time of unprecedented demand.

To read the interview featured in HR Dive click here.

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